Terms of Use

‍

Last Updated: July 12, 2025

‍

1. Please Read Carefully
This Privacy Policy describes the information that governs your access to and use of the websites and all other services (collectively, the “Services”) provided by Health Haus LLC (referred to as “Company”). It explains what information we collect through our website(s), how we use and share that information, who will have access to the information we collect, and the security measures the Company offers to protect your information. This policy applies to information we collect when you access or use our website(s). The Site may hereinafter be referred to as the “Platform” when you use our Services or otherwise interact with us.

By creating, registering, or logging into an account through the Platform, you are accepting and agreeing to the most recent version of this Privacy Policy and the Site’s Terms and Conditions. Your continued use of the Platform confirms your acceptance of this Privacy Policy.

‍

2. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we do, we will notify you by posting the revised policy on our Platform and updating the “Last Updated” date above. We encourage you to review this page regularly to stay informed about our information practices.

‍

3. Confidentiality of Health Information
Health information that we receive and/or create about you—relating to your past, present, or future health, treatment, or payment—may be considered “Protected Health Information” (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH Act). We comply with HIPAA, HITECH, and other applicable privacy laws and ensure that any transmittal or use of your PHI is lawful and authorized.

Further information on how we collect, use, and disclose your PHI can be found in our Notice of Privacy Practices.

‍

4. Use of Services
Your access and use of our Services are subject to our Terms of Use and Telehealth Authorization and Consent.

‍

5. Collection of Information

‍
5.1 Information You Provide

‍
We collect personal information when you email us, register through the Platform, or submit forms. This includes but is not limited to: name, gender, email, address, phone number, date of birth, payment details, and bank info.

‍

5.2 Children

‍
Our Services are only for users aged 18 or older. We do not knowingly collect data from users under 18 without parental consent. If you believe your child has submitted information, please email us at privacy@joinhealthhaus.com with the subject “Removal of Minor Information.”

‍

5.3 Information from Your Use

‍
We collect:

Account data (name, contact, payment)

Device info (IP, device ID, browser, OS)

Location info (IP, GPS)

Cookies/Web Beacons/Mobile Identifiers for analytics, personalization, fraud prevention, and advertising

See http://www.allaboutcookies.org for more details.

‍

5.4 Third-Party Data

‍
We may combine data we collect from you with data obtained from third parties.

‍

5.5 Aggregate or De-Identified Data

‍
We may anonymize or aggregate your data and use or share it without limitation.

‍

6. Use of Information

‍
We use your information for:

Fulfilling orders and support

Account management

Sending updates, newsletters, or promotional emails

Analytics and business development

Compliance with laws and regulations

Security and fraud prevention

‍

7. Sharing of Information

‍
We may share your data with:

Service providers (hosting, payment processing)

Pharmacies and healthcare partners

Marketing affiliates (with your opt-in)

Legal entities in compliance with law

Buyers in a merger or acquisition

With your explicit consent

We may also share anonymized or aggregate data for any purpose.

‍

8. Opt-In Policy
You may opt in to receive marketing communications or allow us to share your information with third parties. You may opt out at any time by following the link in marketing emails or contacting privacy@joinhealthhaus.com. However, administrative emails may still be sent.

‍

9. Social Media and Third-Party Platforms

‍
Our Platform may include links to third-party websites (e.g., Facebook, Instagram). These sites have their own privacy policies, and we are not responsible for their practices.

‍

10. Security

‍
We use reasonable security measures to protect your personal data but cannot guarantee 100% security. Do not send sensitive info (e.g., SSN) via unsecured channels.

‍

Report suspected breaches to privacy@joinhealthhaus.com.

‍

11. Your Privacy Choices

‍
11.1 Access/Update

‍
Email privacy@joinhealthhaus.com with the subject “Update Personal Information” to request changes.

‍

11.2 Cookies

‍
You may disable cookies in your browser, but some features may not work properly.

‍

11.3 Online Behavioral Ads

‍
Opt-out links:

Network Advertising Initiative

Digital Advertising Alliance

‍

11.4 Do Not Track

‍
We do not currently respond to browser “Do Not Track” signals.

‍

11.5 External Sites

‍
We are not responsible for the privacy practices of third-party websites.

‍

11.6 No Third-Party Rights

‍
This Privacy Policy does not grant enforceable rights to third parties.

‍

11.7 Contact Us

‍
Email: privacy@joinhealthhaus.com
Mail: Health Haus LLC, 4131 N Central Expressway #900, Dallas, TX 75204

‍

12. Notice of Privacy Practices (HIPAA)

‍
We may use/disclose PHI for:

Treatment, payment, and operations

Authorized purposes (with your written consent)

Legal requirements

Special cases (public health, research, law enforcement, organ donation, military, etc.)

Your rights:

Request confidential communication

Request restrictions

Inspect and copy PHI

Amend PHI

Receive an accounting of disclosures

Breach notification

Request a paper copy

File a complaint (we will not retaliate)

Contact: privacy@joinhealthhaus.com

‍

13. State-Specific Privacy Rights

‍
If you're a resident of CA, VA, or CO, you have rights under CCPA, CPRA, CPA, and VCDPA:

Right to access your data

Right to request correction

Right to opt out of sale or sharing of personal information

Right to limit sensitive personal information usage

Right to deletion

Right to non-discrimination

To exercise your rights or opt-out, email privacy@joinhealthhaus.com with the subject line:

“Personal Information Opt Out”

“Limit Disclosure of Personal Information”

“Request for Removal of Minor Information”

‍

We may need to verify your identity. Requests are processed within 45 days (plus an optional 45-day extension).

We do not sell your personal information in exchange for monetary compensation.

‍

‍